Water & Sewer

CALL US FIRST IF YOU HAVE A WATER OR SEWER PROBLEM!

 

A waterline break or sewer line clog can be a stressful experience, particularly if you are not sure who to call.

 

The Public Works Department is here to assist you and is open Monday thru Friday, 8:00 A.M. to 4:30 P.M.We can be reached by calling 322-3080.

 

AFTER normal business hours, on weekends, or holidays, residents may call the Police/Dispatch at 323-3568 to report the problem.They will contact the Public Works on-call employee who will respond to assist you.

 

A waterline located on any City right-of-way, up to and including the water meter is the responsibility of the City for repair.Any waterline break from the hand valve (including the valve) located on the service side (house side) of the meter to the house will be the responsibility of the property owner.

 

Sewer lines located on any public right-of-way up to and including the sewer laterals and clean outs located on the property line is the responsibility of the City for repair. Any sewer line backup or clog from the property line to the house will be the responsibility of the property owner.

 

The City cannot repair a break or clog if it is on the homeowner side.If the problem is on the City's side, the City will make repairs as necessary.

 

Please remember, the City will not reimburse you for costs, if you call a plumber or other repair service and it is later determined to be on the City's side.
 
The Utilities Division maintains the City's approximate 40 miles of water distribution lines, 35 miles of sewer and 10 miles of stormwater lines. The City purchases its water from and transfers its sewage to the City of Daytona Beach.
 
 
Water
Our purpose is to ensure that safe and potable water is provided to the public. Our responsibilities include drinking water analysis, water quality assurance and meter readings, installation and repair.
 
 
Wastewater
Our purpose is to ensure that wastewater is efficiently and effectively collected from the public. Our responsibilities include pump and lift station repair and maintenance, sewer backup prevention and inspection.
 

The Public Works Department currently maintains 22 pump / lift stations throughout the City. Wastewater is collected from residences in gravity mains. These gravity mains are connected to the various pump / lift stations that transport the sewage to the City of Daytona Beach for treatment. Each lift station has an alarm system that warns when the station is being overloaded. If you hear the alarm coming from the station, please call the number located underneath the alarm signal.

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