Officer Complaint Process

Any person who believes that a Law Enforcement Officer employed by the City has acted in an inappropriate or unprofessional manner may file a complaint with the department.

If you want to file a compliant against an officer you should ask to speak to the on-duty shift supervisor.

You will be asked to reduce the compliant to writing. The written compliant should include the time, date, location and details of the incident. You will be asked to identify or describe the officer(s) involved, describe the manner in which the officer(s) contacted you, and state the address and/or phone number you can be reached for follow-up investigation and return notification.

Investigations of complaints will be conducted in a thorough and timely manner. All complaints received will be acknowledged in writing, by the supervisor conducting the investigation. You will also be informed in writing of the conclusion and disposition of the investigation.

Please contact Captain Steve Pignataro at 322-3059 if you have any questions.