Utility Billing

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General Information

The Utility Billing Department mails residents monthly bills for water, sewer, storm water drainage system and trash collection services.  Sewer service charges are based on water consumption. Bills are due and payable upon receipt. We recommend allowing at least 5 business days for City Hall to receive your mailed payment. Payments not received within 20 days of bill date will be assessed a 10% late fee.  Payments not received within 29 days of bill date will be assessed additional charges and services will be disconnected. Service cannot be restored until all outstanding balances on the account are paid in full including current (new) and past due charges, late and delinquent fees, and other charges on the account.

Questions regarding your water bill or account? Please contact Utility Billing at 386-322-3002 or email service@southdaytona.org
Payment Options - *Note: If service has been disconnected, call for payment information.
  • Call 1-844-309-7105 to pay your bill with our automated toll-free number 24 hours a day. Pay by credit card, debit card, or e-check. Have your account number and customer number ready when you call.
  • By Mail: PO Box 214960, South Daytona, FL 32121
  • In Person:  1672 S. Ridgewood Avenue, South Daytona, FL 32119
  • Drive-Thru:  North side of City Hall.  Payment drop only.  Bring your bill with you for service.
  • Drop box:  Immediately before the drive-thru window.  The City is NOT responsible for drop box payments made in cash.  Drop Box is emptied daily at 8:00AM and should not be used for late payments or when service has been disconnected.
For Service
  • Requests for service must be made in person.  Please call 386-322-3002 for details.
  • A security payment must be paid before service will be connected.
  • The security payment for 5/8” meters is $225.00
  • Proof of ownership is required.  A signed lease is required for renters.
  • Security payments for meters other than 5/8" vary depending on size.

Security payments are refundable upon closing of an account. Security payments earn interest which is paid in the form of a credit on their September billing, or at the time the account is closed.

Billing Information
If your meter is enclosed in a locked fence area, or you have a dog that is kept in this area please contact the Utility Billing Department so that special arrangements can be made for reading your meter. The following is a breakdown of a utility bill with each service listed:
As of October 1, 2018
A minimum bill (0 to 1 thousand gallons) consists of:

Utility Tax
Yard Waste
Fuel Surcharge



After the minimum usage, the charge per 1,000 gallons is:



1,000 - 7,000 gallons



Over 7,000 gallons



* Water rates include $.65 per 1,000 gallons Pass-thru charge from Daytona Beach
** Sewer rates include $.25 per 1,000 gallons Pass-thru charge from Daytona Beach

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Contact Us

1672 S Ridgewood Ave
South Daytona, FL 32119
Get Directions

  • Phone: 
    (386) 322-3002
  • Pay by Phone: 
    (844) 309-7105
  • Fax: 
    (386) 322-3018
  • Staff Directory
  • Department Hours: 8:00am - 4:30pm